Global Orders

INTERNATIONAL ORDERS

Hottie and Lord ships worldwide with DHL express service. Items ordered before 1:00 PM PST will be processed on the same business day. Orders received after 1:00 PM PST will be processed on the next business day. You can log into your account to check your order status and track your orders or log in to www.dhl.com to track your orders.

Duties and taxes are included in the shipping cost quote you receive during checkout.

The quote is based upon the laws and regulations of the country to which the order will ship.

All shipping charges, duties and taxes, and brokerage fees will be paid at the time you place your order.

If your order is undeliverable, or if you refuse delivery of an order you have placed, you will be responsible for payment of all duties and taxes. Shipping charges as well as duties and taxes are nonrefundable for undeliverable or refused shipments. Upon receipt of the refuse delivery, a refund will be issued for the item(s) only.

INTERNATIONAL RETURNS

International orders are eligible for exchanges. All international return charges and duties must be paid by the shipper. please order carefully and contact us if you need assistance or more information before placing your order.